Without a marketing plan, a business manager could walk
right on competitive land mines.
While working currently to set companies on a solid
marketing track, I am surprised how few organizations take the time to consider
their practical goals and how to achieve them. Many managers at the top of
companies, small and large, often skip over the task of rationally laying out a
plan or analyzing their position relative to other similar businesses. Many managers
say that it is merely academic exercise. I hear that phrase often.
Managing a company can seem to be an easy task when your
business is prospering in a growing industry. Some industries can thrive for years in an economic slump.
Consider a case or two or three.
1) During an economic down turn, many consumers tighten their budgets
and look for ways to fortify their trade or professional skills by taking
college or trade school classes or seminars. When unemployment is high, people
have more time to learn how to hone their careers.
So, managing a trade school might seem like a breeze in such
circumstances.
2) Likewise manufacturers of low-priced, utilitarian cars
can enjoy a relative upturn in sales compared to manufacturers and sellers of
luxury cars.
3) Or consider a defense contractor just before or during a
war. Selling the services and products in such times can seem like a piece of cake.
When business is up as an industry trend, a manager may not care much about
sustaining a strong position compared to competitors. If business is good why
bother?
In such a situation, trade-school managers can sit
back and let students line up to enroll in classes, desperate to pay to learn.
Likewise small cars, motorcycles
or even motor-scooters will attract people. But without looking at the industry
trends, a manager might slip into a dangerous sense of complacency. What if a
business manager of a motor-scooter shop runs his business thinking this trend
will continue? What if a manager is doing great, but she doesn't realize that
her sales rate is less that the industry’s rate of growth?
That could mean that a motor-scooter shop manager is
actually conducting less business than most other shops in the same market. This
means that her competitors are stronger in ways she has not cared to consider. The
customer services, the quality of a repair and maintenance crew, or any other
such attractive advantages can make her competitors stronger.
Some day the upward trend for motor-scooters will turn down.
The weaker motor-scooter shops will lose customers and lose their footing in
the market.
Meanwhile other, more competitive motor-scooter shops will
be in a stronger position during a market change so that they can adapt by
developing more competitive advantages.
This reveals some of the practical benefits of a marketing plan. It is not
academic. It is like putting together a battle plan before rushing out to war.
It can save any business from ruin. A marketing plan, when done right, can set
your business on a track to prosperity despite the wild changes in your market.
No comments:
Post a Comment